Communication skills and relationships

Receiving feedback on performance is an opportunity to learn and grow. It’s also an opportunity to strengthen a working relationship. But so often it doesn’t really feel like that!

Reverse mentoring is both trendy and a useful development tool. In this article I will take you step-by-step through the benefits, examples of reverse mentoring programs and how to ensure your program succeeds.

Think of the conversations that you hate to have. The conversations that you’ll put off, discuss with other people, but never actually start. They are also the conversations that matter most at work. Learning how to start a difficult conversation is an essential skill.

To grab your audience at the start of a presentation you need a presentation hook. It’s called a hook because it should be short and sharp! And to take the analogy a step further, it should also be the right hook for your audience.

Have you ever found yourself in a situation that was important to you, and yet you had limited ability to control the outcome? You need to learn how to influence without authority!