Communication skills and relationships

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Receiving feedback on performance: How to conquer the stress and maximize the value

receiving feedback on performance
Receiving feedback on performance is an opportunity to learn and grow. It’s also an opportunity to strengthen a working relationship. But so often it doesn’t really feel like that!
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Reverse mentoring programs: examples and steps to success

reverse mentoring program
Reverse mentoring is both trendy and a useful development tool. In this article I will take you step-by-step through the benefits, examples of reverse mentoring programs and how to ensure your program succeeds.
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How to start a difficult conversation. Never dodge a conversation again!

starting a difficult conversation
Think of the conversations that you hate to have. The conversations that you’ll put off, discuss with other people, but never actually start. They are also the conversations that matter most at work. Learning how to start a difficult conversation is an essential skill.
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Your presentation hook: the best way to grab your audience

presentation hook
To grab your audience at the start of a presentation you need a presentation hook. It’s called a hook because it should be short and sharp! And to take the analogy a step further, it should also be the right hook for your audience.
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1-1 meetings: the backbone of successful performance management

1-1 meetings
1-1 meetings are the backbone of successful performance management. If you want your team to perform at their best, it’s essential you invest your time in regular 1-1s with each of them. (You can either help them succeed, or leave them to their work and hope!).
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How to influence without authority at work: 7 tactics for success

how to influence without authority
Have you ever found yourself in a situation that was important to you, and yet you had limited ability to control the outcome? You need to learn how to influence without authority!
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