Think of the conversations that you hate to have. The conversations that you’ll put off, discuss with other people, but never actually start. They are also the conversations that matter most at work.
Read moreHow to start a difficult conversation. Never dodge a conversation again!
Listening is a vital skill for success in the workplace. In this post we dig a little deeper, exploring 7 types of listening skills and when to use each one.
Critical listening has a bad reputation. When we think about listening, it’s words like ‘active’ and ‘empathetic’ that have positive connotations, but ‘critical’ listening is often considered negatively.
Read moreCritical listening: how to benefit from this misunderstood skill
This quick guide will help you learn how to become a better listener.
Read moreHow to become a better listener: 8 tips to improve your listening skills
Have you ever found yourself stuck? Unable to see a way forward in discussion with your team.
You want to make progress but you’re not sure how?
These nine questioning techniques will help you engage your team: you’ll effectively connect with them, build consensus and get results.
Chinese proverbs about listening. You have two ears and …