Critical listening has a bad reputation. When we think about listening, it’s words like ‘active’ and ‘empathetic’ that have positive connotations, but ‘critical’ listening is often considered negatively.
Read moreCritical listening: how to benefit from this misunderstood skill
This quick guide will help you learn how to become a better listener.
Read moreHow to become a better listener: 8 tips to improve your listening skills
Have you ever found yourself stuck? Unable to see a way forward in discussion with your team.
You want to make progress but you’re not sure how?
These nine questioning techniques will help you engage your team: you’ll effectively connect with them, build consensus and get results.
Chinese proverbs about listening. You have two ears and …
The Chinese character for listening provides its own wisdom about how to listen effectively.
Read more5 listening insights from the Chinese character for listening
We don’t just ask questions for information, it’s much more helpful to consider how asking questions can build our relationships. Here are 5 ways that questions can help you:
Read more5 ways that asking questions can build your relationships