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The Johari Window ‘blind spot’ feedback requests, quick examples

Asking for feedback on things that you don’t know about yourself may sound impossible, but it’s surprisingly easy! All you need to do is pick your questions. Examples of ‘blind spot’ feedback requests Here are some examples (some ‘life’ related, some work-specific): These are all ‘blind spot’ questions that give the person an opportunity to share whatever they’ve observed (that ...
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Empathetic Listening, Step 4: During the conversation

These notes accompany our Empathetic Listening worksheet (see all our worksheets). During the conversation During the conversation, there are a few things that you must do. First, and most important, you must recognize that the conversation needs your empathetic listening skills! This sounds easy, but when you’re in the heat of a conversation, you may get carried away by the conversation and forget ...
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Empathetic Listening, Step 3: Focus on, and build, specific skills

These notes accompany our Empathetic Listening worksheet (see all our worksheets). What are the one or two skills you’ll focus on developing? As you can see from the self-assessment above, empathetic listening is a complex skill. As a result, you’ll cultivate your empathetic listening more effectively if you focus your efforts. Using your self-assessment results, select one or two behaviors that you’d like ...
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Empathetic Listening, Step 2: Decide when to apply these skills

These notes accompany our Empathetic Listening worksheet (see all our worksheets). When (and with whom) do you want to listen empathetically? There are many occasions on life when empathetic listening can help you deepen your relationships and build connections. Here are just a few examples: Empathetic listening is not only helpful during big life events. Maybe your partner has a tough day at ...
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Empathetic Listening, Step 1: Assess your skills

Empathetic listening
These notes accompany our Empathetic Listening worksheet (see all our worksheets). Assess your empathetic listening skills Give Full Attention: Empathetic listening begins with being fully present. This means putting aside distractions and dedicating your attention to the speaker. The attention should not be fierce. Give the speaker gentle, focused attention. They will feel valued and heard. Clear Your Mind of ...
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Tough Conversations, Step 6: Reflecting after the conversation

Tough Conversations Worksheet
These notes accompany our Tough Conversations worksheet (see all our worksheets). A few words on the power of reflection We don’t just learn from doing. We learn from reflection. After the tough conversation, when you’re calm and still, take a moment to reflect. Ask yourself the questions on the worksheet. Be honest with your answers. You’ll soon see the value. It doesn’t need ...
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Tough Conversations, Step 5: During the conversation

Tough Conversations Worksheet
These notes accompany our Tough Conversations worksheet (see all our worksheets). Monitor my emotions Just keep a little ‘mental bandwidth’ for monitoring your own emotions (and the emptions of the person you’re talking with). Look out for signs that either of you are starting to experience strong emotions. To do this effectively, it can be helpful to reflect, in advance, on your own ...
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Tough Conversations, Step 4: Planning the conversation

Tough Conversations Worksheet
These notes accompany our Tough Conversations worksheet (see all our worksheets). Where and when will the conversation take place? Sometimes you can control when the conversation will take place. If that’s the case, give some thought to the best time / place. At work, it might be a 1:1, or lunch, or a coffee. With friends or family, it might be a dinner, ...
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Tough Conversations, Step 3: Understand the other person

Tough Conversations Worksheet
These notes accompany our Tough Conversations worksheet (see all our worksheets). What might the other person’s perspective be? This is tricky, you have to put yourself in the other person’s shoes. Here are some deeper questions for you to ask yourself, as you explore their perspective: As you reflect on these questions, hold your answers loosely. Your reflections may be right, they may ...
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Tough Conversations, Step 2: Self-Reflection

Tough Conversations Worksheet
These notes accompany our Tough Conversations worksheet (see all our worksheets). What are your emotions regarding this conversation? Just make a note of your emotions! Here’s a quick reference that starts with the 6 core emotions: If other ’emotion’ words come to mind, then note down whatever words are meaningful to you! Recognizing your emotions is the first step towards dealing with them ...
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